Dynamics 365 Strategy, Security & Solutions, Future-State for your organisation
We can look at your organisations processes and systems that deal with customers, including enquiries, interactions, marketing, sales, ordering, customer service, external customer portals, and business intelligence/customer analytics.
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Project Management / Delivery Best Practises for Dynamics 365 projects
With over 20 years experience delivering IT application projects, including using lean and agile project approaches, we can help organisations bring about the successful completion of CRM project goals and objectives.
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Discovery & Fit-Gap of Dynamics 365 to meet your organisation needs
Discovery consists of a range of activities including Fit-Gap analysis that can be used to evaluate effective technology solutions for each functional area of your business.
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Business Process Analysis of your as-is and to-be processes for Dynamics 365
Business Process Analysis services will look at investigating and analysing the efficiency and effectiveness of your current as-is, and planned to-be business processes and how to improve them.
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Perform CRM Health-Check & Current State Assessment for your existing CRM
The CRM Health Check is a comprehensive review of your organisation’s current CRM systems, customer databases, customer data security, customer analytics & reporting, and if existing system are performing effectively for your business.
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Migrating from Legacy Systems & existing systems to Dynamics 365
As part of implementing Dynamics 365 CRM, we can migrate your organisation’s current & legacy systems data, functionality, processes, reports and business rules from your existing application to Microsoft Dynamics 365 (CRM).
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Design your organisation's data model in Dynamics 365
We can design the Dynamics 365 CRM Data Model and customise the Customer Database to suit your organisations business data requirements.
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Setup organisation functions, workflows, rules & processes in Dynamics 365
We can configure Dynamics 365 CRM functionality, workflows and business rules with customised solutions tailored to your organisation’s needs and business requirements based on your industry and sector.
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Enhance / Upgrade your current Microsoft CRM
We can modify and upgrade your current Dynamics CRM solutions to enhance the existing platform with new business requirements and future roadmap.
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Integrate Dynamics 365 with your other business systems
We can connect your Dynamics 365 solution with other systems in your organisation to allow for connectivity between different business functions, share data between systems and streamline business processes.
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Executing data migration for tailored Dynamics 365
We can perform data migration services for Dynamics 365, including data transformation, cleansing, removing duplicate records, applying data conversion and new system rules to the data prior to migration into CRM.
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Options for implementing Dynamics 365 On-premise, Private cloud, and Online
We can implement the tailored Dynamics 365 solution as part of Microsoft Office 365 online service, or on-premise installed in-house on your own servers or on a private cloud..
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