WHAT WE CAN DO FOR YOUR ORGANISATION

Strategy

Dynamics Strategy, Solutions & Security

Dynamics 365 Strategy, Security & Solutions, Future-State for your organisation

We can look at your organisations processes and systems that deal with customers, including enquiries, interactions, marketing, sales, ordering, customer service, external customer portals, and business intelligence/customer analytics.

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Management

Dynamics Project Management Services

Project Management / Delivery Best Practises for Dynamics 365 projects

With over 20 years experience delivering IT application projects, including using lean and agile project approaches, we can help organisations bring about the successful completion of CRM project goals and objectives.

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Management

Dynamics Discovery & Fit-Gap

Discovery & Fit-Gap of Dynamics 365 to meet your organisation needs

Discovery consists of a range of activities including Fit-Gap analysis that can be used to evaluate effective technology solutions for each functional area of your business.

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CRM-Business

Dynamics Business Process Analysis

Business Process Analysis of your as-is and to-be processes for Dynamics 365

Business Process Analysis services will look at investigating and analysing the efficiency and effectiveness of your current as-is, and planned to-be business processes and how to improve them.

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Health

Dynamics Health Check & Assessment

Perform CRM Health-Check & Current State Assessment for your existing CRM

The CRM Health Check is a comprehensive review of your organisation’s current CRM systems, customer databases, customer data security, customer analytics & reporting, and if existing system are performing effectively for your business.

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Migrate

Migrate Legacy Systems to Dynamics

Migrating from Legacy Systems & existing systems to Dynamics 365

As part of implementing Dynamics 365 CRM, we can migrate your organisation’s current & legacy systems data, functionality, processes, reports and business rules from your existing application to Microsoft Dynamics 365 (CRM).

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Model

Design Dynamics Data Model For Your Organisation

Design your organisation's data model in Dynamics 365

We can design the Dynamics 365 CRM Data Model and customise the Customer Database to suit your organisations business data requirements.

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CRM-Functions

Set-up Dynamics Functions, Workflows & Business Rules

Setup organisation functions, workflows, rules & processes in Dynamics 365

We can configure Dynamics 365 CRM functionality, workflows and business rules with customised solutions tailored to your organisation’s needs and business requirements based on your industry and sector.

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Solution

Update Your Current Dynamics Solution(s)

Enhance / Upgrade your current Microsoft CRM

We can modify and upgrade your current Dynamics CRM solutions to enhance the existing platform with new business requirements and future roadmap.

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Integrate

Integrate Dynamics With Your Other Systems

Integrate Dynamics 365 with your other business systems

We can connect your Dynamics 365 solution with other systems in your organisation to allow for connectivity between different business functions, share data between systems and streamline business processes.

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Integrate

Dynamics Data Migration

Executing data migration for tailored Dynamics 365

We can perform data migration services for Dynamics 365, including data transformation, cleansing, removing duplicate records, applying data conversion and new system rules to the data prior to migration into CRM.

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On-Premise

Dynamics On-Premise & Cloud Implementations

Options for implementing Dynamics 365 On-premise, Private cloud, and Online

We can implement the tailored Dynamics 365 solution as part of Microsoft Office 365 online service, or on-premise installed in-house on your own servers or on a private cloud..

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